A message from Dr. Russ Quaglia
Here at LCS, we have studied and implemented the work of Dr. Russ Quaglia and his extensive research in the space of 'Voice'. He views voice as:
"Voice is sharing thoughts and ideas in an environment underpinned by trust and respect, offering realistic suggestions for the good of the whole, and accepting responsibility for not only what is said but also what needs to be done."
Please find attached his more detailed overview of what 'Voice' is and the reasoning behind all of his work.